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Learn how the FCC’s 2025 opt-out rule impacts telecommunications, with actionable insights on compliance, customer…
The DirecTV-Dish deal collapse reshapes customer engagement, compliance, and innovation in a rapidly evolving telecommunications…
The FCC’s new consent rules, effective January 27, 2025, will transform telecom customer engagement, compliance,…
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STIR/SHAKEN and Phone Number Remediation: A Comprehensive Guide
With the increasing pervasiveness of robocalls and Caller ID spoofing, STIR/SHAKEN has emerged as a critical response in the telecommunications…A Deep Dive into NPAs: Understanding Area Codes
The fourth installment of our series exploring the North American Numbering Plan (NANP) takes us into the world of Numbering…The Role of NANPA: The Guardians of Numbering
As we continue our series on the North American Numbering Plan (NANP), we now turn our attention to the North…Unraveling the NANP: Geographic Distribution and the Logic Behind Numbering
In our first installment, we introduced the North American Numbering Plan (NANP) and its structure. Today, we delve deeper into…Unveiling the Telephone Numbering Mystery: The NANP and Its Origins
In our hyper-connected world, dialing a phone number has become as instinctive as breathing. We rarely spare a thought for…Leveraging SANs for DNC Compliance: An In-Depth Overview for Businesses
The Do Not Call (DNC) Registry is an essential tool that protects consumers from unwanted calls. However, navigating the intricacies…Understanding the CCPA: An Essential Guide for Contact Centers
The California Consumer Privacy Act (CCPA) is a landmark piece of legislation that fundamentally reshapes how businesses handle personal data.…TCPA Rules and the Advent of Wireless Marketing and Autodialers
Examine the rise of wireless marketing and autodialers, their impact on TCPA rules, and the evolution of customer engagement. Check…
Why Pure CallerID?
Pure CallerID was purpose built by experienced industry executives, on both the operations and supplier side, to solve for significant gaps in market needed by organizations who are actively engaged in CX operations. Through automation, native connectivity, and a continuously improving service suite, Pure CallerID is engineered for delivering enhanced contactability to enterprises of all size and purpose.