The rates listed below are subject to change unless otherwise stated in your signed Order Schedule and are binding unless otherwise stated in your signed Order Schedule. The rates and fees specified herein are bound to our Terms of Use. By using our services, you agree to the terms and conditions set forth in this rate card. If there is any conflict between the rates listed in your signed Order Schedule and the rates listed below, the rates in your signed Order Schedule will prevail. For the most up-to-date rates, please refer to this page regularly. Please contact your account manager with any questions.

Last updated February 3, 2025.

Configuration, Activation, and Pro Serve Rates

Core Service Rates

Fee Per Campaign/Community CallerID Pool

UC Protect Rates *

Aegis One Rates *

Aegis Lite Rates *

Aegis Core Rates *

Engage SMS – Campaign Rates *

Engage SMS – Usage Rates *

10DLC Message Segment Rate Tiers

Short Code Message Segment Rate Tiers

TFN Message Segment Rate Tiers

Network Services Rates *

SIP Voice Traffic

Additional Network Services Fees

Additional Services Rates *

* Rate Table Addendum

UC Protect Notes

• Monthly Minimum Service Fee is $1,000.00. Fees are billed per TN managed by Pure CallerID during the billing period.

 Aegis One, Lite, and Core Notes

• Aegis One: All fees are consumption driven based on total transactions for the billing period.
• Aegis Lite: All fees are consumption driven based on buckets of transactions consumed during the billing period.
• Aegis Core: All fees are consumption driven based on buckets of transactions consumed during the billing period. Requires the addition of at least one Core campaign/Community CallerID pool.

 Engage SMS – 10 DLC, Short Code, and TFN Notes

• All campaign fees are one-time or recurring and specific to the type(s) of Engage SMS campaign(s) customer has requested. Please see line item for details.
• All fees are consumption driven based on total message segment transactions for the billing period. Segment volume calculations include conversational segments and auto-reply segments, where applicable.
• Pricing is specific for the United States and Canada only and is not inclusive of carrier fees, which are billed independently.
• Aegis One and some Additional Services can be added to any 10DLC campaign(s), at customer’s request.
• 10DLC campaigns require at least one Core campaign activation, in addition to any applicable campaign configuration/recurring fees associated with all Engage SMS 10DLC campaigns.
• Short Code lease(s) and campaign configuration/recurring fees are required for all Engage SMS Short Code campaigns.
• Aegis One and some Additional Services can be added to any TFN campaign(s), at customer’s request. TFN campaign configuration/recurring fees are required for all Engage SMS TFN campaigns.

Network Services:

• All fees are consumption driven based on total billable minutes for the billing period, including inbound callbacks.
• Pricing is specific for the United States and Canada only and is not inclusive of carrier fees, which are billed independently.
• Billing is calculated at 12/6 second increments.
• Short Duration Calls (SDC) are calculated at 12 seconds or less, including zero second/no-answer calls based on total outbound/termination volume for the period, with additional fees calculated at the volume of SDC’s more than 15% of the total call transactional volume during the period.
• Aegis One, Core, UC Protect, and some Additional Services can be added to Network Services, at customer’s request. 

Additional Services:

• All fees are one-time and/or recurring, specific to the Additional Service(s) customer has requested.
• Number Utility and Real Time DNC (Federal and State) services are based on total consumption for the billing period.
• DataBoost and Known Litigator services are billed on a per unique record count for the billing period.
• DataBoost Verify and Score require DataBoost Validate as a pre-requisite for use.
• For Federal DNC services, Customer must have a valid, active SAN registered with the FTC and all use of this service will be limited to the geographical area(s) to which the Customer has subscribed.
• Reassigned Number Database, Active Prospect, and Verisk will bill customer independently, Customer must activate these services with an API token from Customer’s account, all Pure CallerID billing for these services is a flat rate basis, monthly.
• All Additional Services activated by Customer can be used at Customer’s discretion through Aegis One, Core, or independent access through the Pure CallerID API library. For more information, please contact your Account Management Team or visit our Support Portal.

Pure CallerID was purpose built by experienced industry executives, on both the operations and supplier side, to solve for significant gaps in market needed by organizations who are actively engaged in CX operations. Through automation, native connectivity, and a continuously improving service suite, Pure CallerID is engineered for delivering enhanced contactability to enterprises of all size and purpose.