Service Overview
Core by Pure CallerID is an advanced solution that transforms outbound communication by enhancing contact rates, ensuring compliance, and maintaining the integrity of your phone numbers. Seamlessly integrating into CCaaS, UCaaS, or premise-based dialing platforms, Core provides businesses with the tools to operate efficiently while optimizing their outbound strategies.
At its foundation are Autonomous Community CallerID Pools and SPAM Sentry. These pools consist of clean, geographically relevant numbers selected using proprietary algorithms based on LATA and state-level mapping. Numbers are dynamically rotated and provisioned with proper CNAM registration and STIR/SHAKEN attestation tokens, ensuring trust and compliance. SPAM Sentry provides continuous monitoring, proactively detecting risks like SPAM tags and blacklisting. Together, these features enable campaigns to maintain high contact rates while adapting to evolving carrier risk algorithms and third-party app defenses, without manual intervention.
Core extends its value to 10DLC messaging campaigns through full compatibility with EngageSMS, ensuring dynamic callback routing, proper registration with LiDB, and alignment with TCR-approved messaging standards. For campaigns that require branded engagement, Core integrates with BrandID to improve delivery rates and customer recognition, driving trust and engagement where it matters most.
Built to be carrier-friendly and cost-effective, Core works seamlessly with existing telco agreements and CCaaS platforms. By reducing carrier penalties, improving call quality, and minimizing wasted system dispositions, Core empowers businesses to achieve better KPIs and streamline operations while optimizing agent productivity.
With its ability to enhance customer engagement, ensure carrier compliance requirements, and improve operational efficiency, Core by Pure CallerID delivers a comprehensive and scalable solution tailored to the demands of modern outbound communication.
Service Highlights
Autonomous Community CallerID Pools
Core Community CallerID Pools dynamically provision and manage clean, geographically relevant numbers, selected using proprietary algorithms based on LATA and state-level mapping. These pools ensure compliance with proper CNAM registration and STIR/SHAKEN attestation, driving trust and engagement. Numbers are rotated in real-time to maintain performance and reduce carrier risk, providing seamless support for campaigns of any size while enhancing contact rates and minimizing customer complaints.
SPAM Sentry Continuous Monitoring
The Core SPAM Sentry service delivers continuous, automated monitoring of phone numbers to prevent SPAM tagging, blacklisting, or negative marks in third-party databases. By proactively detecting and addressing risks from evolving carrier algorithms and third-party app defenses, SPAM Sentry keeps your campaigns ahead of potential issues. This ensures consistent performance and contact rates without requiring manual intervention, allowing businesses to focus on their core objectives.
Broad Compatibility
Core integrates effortlessly with CCaaS, UCaaS, and premise-based dialing platforms, ensuring seamless adoption into your existing workflows. Its also fully compatible with EngageSMS, enabling dynamic callback routing and proper registration of numbers for 10DLC messaging campaigns. Whether your setup is cloud-based or on-premise, the Core universal connector ensures robust connectivity and streamlined operations.
Enhanced Carrier Trust and Efficiency
By leveraging proper attestation, Core ensures calls are delivered through your preferred telco provider with compliance and trust. This reduces carrier penalties, enhances call quality, and optimizes system dispositions, agent productivity, and key performance indicators. Cores symbiotic integration with your telco agreements ensures minimal carrier risk while delivering superior campaign performance and outbound efficiency.
Branded Calling Solutions
Core offers seamless integration with BrandID to elevate customer engagement through branded calling and the Pure CallerID managed service - eliminating the effort to manage branding by your team. Numbers in your campaigns can display your business name or logo on mobile devices, creating instant recognition and trust. This feature is particularly impactful for high-value campaigns where brand visibility and customer confidence are crucial to driving engagement and improving delivery rates.
Service Details
- Proprietary Provisioning and Geographic Mapping: The Core advanced algorithms dynamically provision numbers based on LATA and state-level mapping, ensuring clean, geographically relevant numbers tailored to your campaigns.
- Multi-Pool Availability for Scalability: Scale effortlessly with multiple Community CallerID Pools, each assigned to a specific CNAM. Dynamically rotate numbers across pools to enhance contact rates and support high-volume campaigns.
- SPAM Sentry for Continuous Monitoring: Stay ahead of SPAM tagging and blacklisting with the Core automated SPAM Sentry, which proactively monitors carrier risk and third-party databases to maintain high contact rates.
- STIR/SHAKEN Attestation for Trust and Compliance: All numbers in Core campaigns are provisioned with proper STIR/SHAKEN attestation tokens, ensuring trust, regulatory compliance, and carrier acceptance for every call.
- Seamless Integration with Your Ecosystem: Core integrates with CCaaS, UCaaS, and premise-based platforms, as well as EngageSMS, to ensure dynamic callback routing, proper registration, and smooth workflow adoption.
- BrandID for Branded Calling Solutions: Enhance engagement with branded calling by displaying your business name or logo on mobile devices. Core integrates with BrandID to deliver trust and instant recognition.
- Cost-Effective and Carrier-Friendly: Optimize campaign performance while reducing carrier penalties and leveraging your existing telco agreements. Core helps improve KPIs and system dispositions for greater efficiency.
- Real-Time Optimization and Performance: Core autonomously provisions, rotates, and monitors numbers in real time, reducing manual intervention and ensuring campaigns achieve optimal contact and engagement rates.
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