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From broadband accessibility to AI-driven communications and cybersecurity, FCC 2024 initiatives shaped the telecom industry’s…
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T-Mobile’s New iPhone Feature: What It Means for Telecom
T-Mobile now displays plan names directly on iPhones, streamlining CX. How does this subtle update reshape telco engagement and operational…Understanding Spam Tagging
Explore how U.S. carriers label spam calls, using STIR/SHAKEN, analytics, and the role of CNAM in managing call reputation.Google’s RCS: Transforming Messaging in Telecom
Rich Communication Services (RCS) is reshaping messaging for telecom, offering enhanced CX and business opportunities despite challenges in adoption and…How iOS 18.2 Redefines the Telecommunications Landscape
Apple’s iOS 18.2 update brings new AI-driven features and security enhancements, setting a new bar for telecom customer engagement and…Apple’s AI Struggles: What It Means for Telecom
Apple’s delay in AI advancements impacts the telecom industry, reshaping customer engagement, innovation, and future competitive dynamics.How Chinese Hacking of Telecom Providers Redefines Cybersecurity
A major Chinese hacking campaign has infiltrated U.S. telecom providers, exposing critical vulnerabilities. Discover the implications for the telecom industry…Telecom’s Role in Fighting Medicare Open Enrollment Scams
As Medicare warns of open enrollment scams, telecom providers play a critical role in safeguarding consumers through advanced technology and…The T-Mobile and AT&T Spectrum Deal: Transforming Telecommunications
Discover how T-Mobile's acquisition of US Cellular and AT&T's subsequent spectrum purchase are reshaping customer engagement, regulatory compliance, and the…
Why Pure CallerID?
Pure CallerID was purpose built by experienced industry executives, on both the operations and supplier side, to solve for significant gaps in market needed by organizations who are actively engaged in CX operations. Through automation, native connectivity, and a continuously improving service suite, Pure CallerID is engineered for delivering enhanced contactability to enterprises of all size and purpose.