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Ransomware Fallout: Change Healthcare’s Attack and Its Ripple Effect on Telecommunications
The largest healthcare data breach in U.S. history exposed the critical vulnerabilities in digital infrastructure, highlighting the urgent need for…
FCC’s STIR/SHAKEN Update: Redefining Telecom Security
The FCC’s strengthened STIR/SHAKEN rules enhance caller ID security, setting new standards for telecom providers to combat robocalls and improve…
How Finastra’s Data Breach Impacts Telecom Providers
The recent Finastra data breach affecting 45 top global banks raises critical cybersecurity challenges and opportunities for telecom providers to…
T-Mobile’s New iPhone Feature: What It Means for Telecom
T-Mobile now displays plan names directly on iPhones, streamlining CX. How does this subtle update reshape telco engagement and operational…
Understanding Spam Tagging
Explore how U.S. carriers label spam calls, using STIR/SHAKEN, analytics, and the role of CNAM in managing call reputation.
Google’s RCS: Transforming Messaging in Telecom
Rich Communication Services (RCS) is reshaping messaging for telecom, offering enhanced CX and business opportunities despite challenges in adoption and…
How iOS 18.2 Redefines the Telecommunications Landscape
Apple’s iOS 18.2 update brings new AI-driven features and security enhancements, setting a new bar for telecom customer engagement and…
Apple’s AI Struggles: What It Means for Telecom
Apple’s delay in AI advancements impacts the telecom industry, reshaping customer engagement, innovation, and future competitive dynamics.
Why Pure CallerID?
Pure CallerID was purpose built by experienced industry executives, on both the operations and supplier side, to solve for significant gaps in market needed by organizations who are actively engaged in CX operations. Through automation, native connectivity, and a continuously improving service suite, Pure CallerID is engineered for delivering enhanced contactability to enterprises of all size and purpose.








