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Understanding the CCPA: An Essential Guide for Contact Centers
The California Consumer Privacy Act (CCPA) is a landmark piece of legislation that fundamentally reshapes how businesses handle personal data.…TCPA Rules and the Advent of Wireless Marketing and Autodialers
Examine the rise of wireless marketing and autodialers, their impact on TCPA rules, and the evolution of customer engagement. Check…Introduction to The Black List: The Crossroads of DNC, TCPA, CCPA, STIR/SHAKEN, and Efficient Dialing
In the realm of telecommunications, the phrase 'The Black List' evokes a certain trepidation, as it should. Falling into this…An Introduction to STIR/SHAKEN: The Future of Call Authentication
Gain insights into STIR/SHAKEN and token attestation. Learn how these call authentication frameworks can revolutionize your customer engagement practices. #STIRSHAKEN…DNIS and ANI: Understanding These Vital Cogs in the Telephony System
Get insights into DNIS and ANI with our new blog post! Understand these vital elements of telecommunications and their impact…The Origins and Evolution of DNC Rules: A Retrospective
Understand the origins of DNC Rules and their impact on customer engagement in our latest blog post. A must-read for…The STIR/SHAKEN Framework: Unraveling Token Attestations
Explore the heart of the STIR/SHAKEN framework with our latest deep-dive blog post. Understand token attestation. #STIRSHAKEN #TokenAttestations #TelecommunicationsThe Evolution of TCPA: A Look into the 1990s
Continue our journey through the evolution of the TCPA with our latest blog post. Dive into the 1990s - a…
Why Pure CallerID?
Pure CallerID was purpose built by experienced industry executives, on both the operations and supplier side, to solve for significant gaps in market needed by organizations who are actively engaged in CX operations. Through automation, native connectivity, and a continuously improving service suite, Pure CallerID is engineered for delivering enhanced contactability to enterprises of all size and purpose.