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Discover how proper dispositioning can optimize your dialing performance and boost KPI measurement in our latest blog post. Understanding and…Elevating Customer Engagement: Why Interactive Voice Response is Essential
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In the realm of telecommunication, two kinds of phone numbers often come up: Toll-Free Numbers (TFN) and Local Direct Inward…Navigating the Data Privacy Landscape: Understanding the CCPA’s Impact on Businesses
The California Consumer Privacy Act (CCPA) revolutionized the data privacy landscape when it took effect on January 1, 2020. As…Looking to the Future: Challenges and Prospects for the NANP
The North American Numbering Plan (NANP) has been a fundamental framework in the telecommunication industry since its inception in 1947.…Adapting to Change: How the NANP has Evolved Over Time
Since its inception in 1947, the North American Numbering Plan (NANP) has seen multiple changes and adaptations. As technology advanced…The World of NPAs: Diving Deeper into Area Codes
Ever wondered why your phone number starts with a certain three-digit number? Those numbers are more than just a random…STIR/SHAKEN and Phone Number Remediation: A Comprehensive Guide
With the increasing pervasiveness of robocalls and Caller ID spoofing, STIR/SHAKEN has emerged as a critical response in the telecommunications…
Why Pure CallerID?
Pure CallerID was purpose built by experienced industry executives, on both the operations and supplier side, to solve for significant gaps in market needed by organizations who are actively engaged in CX operations. Through automation, native connectivity, and a continuously improving service suite, Pure CallerID is engineered for delivering enhanced contactability to enterprises of all size and purpose.