Newsroom

Welcome to the newsroom, where we  share recent news, press releases, and explore the fascinating world of outbound CX! We delve into the realm of caller identification technology, STIR/SHAKEN, the NANPA, regulatory and compliance issues, and general outbound engagement conversations.
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  • Carrier Tips

The AT&T Turbo Indicator brings transparency to premium network features. Discover how this innovation reshapes…

  • Carrier Tips
  • Compliance

The exploitation of Palo Alto firewall vulnerabilities exposes critical cybersecurity gaps. Learn how telecom providers…

  • Carrier Tips

The iPhone 16 Plus brings design, AI, and media upgrades, redefining CX and operational demands…

  • Carrier Tips

Google Messages’ “Original Quality” media-sharing feature improves RCS chats, transforming CX while demanding advanced telecom…

  • CFPB

The CFPB’s report on student loan servicing failures reveals critical lessons for telecom providers, emphasizing…

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