Newsroom

Welcome to the newsroom, where we  share recent news, press releases, and explore the fascinating world of outbound CX! We delve into the realm of caller identification technology, STIR/SHAKEN, the NANPA, regulatory and compliance issues, and general outbound engagement conversations.
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  • FCC

In the wake of the Salt Typhoon cyberattacks, the FCC mandates U.S. telecom providers to…

  • FCC

As wildfires rage in Los Angeles, the FCC deploys teams to track impacts on telecommunications,…

  • Artificial intelligence (AI)

Artificial Intelligence is revolutionizing telecommunications with enhanced network optimization, predictive analytics, and superior customer experiences.

  • Artificial intelligence (AI)

As AI infiltrates telecommunications, Apple’s AI news alerts demonstrate the potential and pitfalls of generative…

  • General information

Huawei’s resilience amid U.S. sanctions reshapes global telecommunications. Discover the impact on innovation, trade, and…

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