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Why State Caller ID & STIR/SHAKEN Mandates Are More Harmful Than Helpful Compliance, FCC, Regulators, State Attorneys General, STIR/SHAKEN This article reflects our opinion on proposed caller ID and STIR/SHAKEN legislation currently being considered in Virginia, Florida, and Missouri, as outlined in the CommLaw Group analysis published earlier this year. Source: CommLaw Group, “States Push New Caller ID and STIR/SHAKEN Continue Reading If the CFPB Falls: The Coming Age of Fragmented Enforcement Compliance, FDCPA, Regulation F The debate over the future of the Consumer Financial Protection Bureau (CFPB) often centers on ideology: federal power versus accountability, independence versus oversight. But lost in that discussion is a far more practical question for operators in consumer finance, collections, Continue Reading Carrier Wars: AT&T Sues T-Mobile Carrier Tips, General information AT&T has filed a lawsuit against T-Mobile alleging harmful interference linked to T-Mobile’s operation of 5G systems in the 2.5 GHz band, according to reporting by RCR Wireless. The case spotlights long-running tensions in the wireless industry over spectrum access, Continue Reading FCC Mobile Carrier Coverage Comparison FCC, General information, Regulators New FCC coverage maps highlight how Verizon, T-Mobile, and AT&T perform across every U.S. state, offering one of the most detailed public comparisons of wireless availability to date, according to reporting from The Hill. The updated dataset evaluates where each Continue Reading Apple’s New iOS 26 Call Screening Scenario Carrier Tips, General information We put Apple’s new iOS 26 to the test in our device lab, here’s what we found See updates at the bottom of this article... it's live. Key Highlights Apple’s upcoming release of iOS 26 will introduce system-level call screening that fundamentally changes how outbound Continue Reading Consumer Litigation Surges: June 2025 Data Is In Compliance In its June 2025 report, WebRecon reveals a dramatic reversal in consumer litigation trends, with TCPA filings skyrocketing after a softer May, while FDCPA, FCRA, and CFPB complaints shift direction. June 2025 by the Numbers According to WebRecon: TCPA cases surged to 257 Continue Reading Tom Van Horn Joins Pure CallerID Advisory Board, Expanding Global CX and Enterprise Strategy Expertise Press Release Bringing four decades of enterprise sales leadership, CX transformation, and global go-to-market strategy to support Pure CallerID’s continued growth SHERIDAN, Wyo., June 12, 2025 - Pure CallerID, the leader in real-time compliance and revenue acceleration for outbound CX engagement, announced today the Continue Reading John Henson Joins Pure CallerID Advisory Board, Bringing Executive GC Experience to Accelerate Responsible Growth Press Release Former LendingTree and ConsumerAffairs legal leader deepens Pure CallerID's compliance strategy and enterprise risk bench. SHERIDAN, Wyo., June 4, 2025 (Newswire.com) - Pure CallerID, the B2B SaaS leader in real-time compliance, trusted engagement, and demand generation, today announced the appointment of John Henson to Continue Reading SoftBank’s Large Telecom Model Ushers in a New AI Era for Telcos Artificial intelligence (AI), Carrier Tips The Day AI Became a Telecom Specialist The alarms flash red across the network operation center. A base station serving a downtown district is congested again. But before a human can escalate, an AI suggests three corrective actions—each backed by historical Continue Reading April 2025 Compliance Update: Volumes Down, YTD Trends Up Uncategorized Monthly Volumes Decline, But Long-Term Trends Remain Elevated April 2025 marked a notable shift compared to March’s litigation surge. For the first time in several months, all major complaint categories saw a month-over-month decline: TCPA: -2.9% FDCPA: -17.5% FCRA: -5.6% CFPB complaints: -2.1% However, these short-term Continue Reading Mike Frost Joins Pure CallerID Advisory Board, Strengthening Compliance and Industry Insight Press Release Pure CallerID expands its Advisory Board with industry veteran Mike Frost, adding regulatory depth to support ongoing innovation and growth. SHERIDAN, Wyo., May 29, 2025 (Newswire.com) - Pure CallerID, a leading B2B SaaS provider of real-time compliance and demand generation solutions, today Continue Reading AT&T’s Fibre Expansion Play: Why Lumen’s Assets Matter Carrier Tips AT&T’s Fibre Gambit: Betting Big on the Future of Broadband You’re the regional CTO at a Tier 1 carrier, staring at a service coverage heatmap riddled with gaps. Just as your team finishes another round of edge expansion forecasts, news breaks: Continue Reading When Copper Fails: Newark’s Wake-Up Call for Telco Infrastructure Carrier Tips At 3:55 a.m. on May 9, air traffic controllers at Philadelphia’s TRACON facility lost radar and radio contact with aircraft inbound to Newark Liberty International Airport. For 90 seconds, one of the busiest airspaces in the U.S. went dark. The Continue Reading Student Loan Collections Resume May 5, 2025 FDCPA, Regulation F As of May 5, 2025, the U.S. Department of Education will restart collections on defaulted federal student loans, marking the end of a payment pause that began in March 2020 due to the COVID-19 pandemic. This shift is set to Continue Reading Telecom Lawsuits Show Wild Swings in February 2025 Carrier Tips You pick up your phone and there's another message — a "final notice" about a bill you don't owe. Frustrated, you lodge a complaint, not expecting much. But multiply your single complaint by thousands, and suddenly, February 2025 paints a Continue Reading 2025 Telecom Fraud Report: Smarter Threats, Smarter Defenses Carrier Tips Tackling fraud is an immensely complex challenge — and while customers demand more streamlined experiences, fraudsters are constantly probing for vulnerabilities. Nearly all telecom providers have invested in fraud prevention solutions, yet losses continue to mount. According to the 2025 Telecommunications Continue Reading Identity Verification Driving Telecom’s Growth Carrier Tips User identity in telecom is no longer a back-office checkbox—it’s a front-line driver of growth, compliance, and trust. As global regulations evolve and fraud threats multiply, telecom service providers (TSPs) are under pressure to reimagine how they verify, manage, and Continue Reading SignalWire Launches First Fully Integrated AI Voice Stack Uncategorized A customer dials in to resolve a billing issue. Instead of navigating a maze of IVR prompts or being put on hold, they're greeted by an AI voice assistant that responds instantly, understands their concern, and provides a personalized solution—all Continue Reading The Future of Federal Telecom Subsidies: A TSP Industry Turning Point Compliance, FCC The Future of Federal Telecommunications Subsidies: Navigating Legal Challenges and Ensuring Nationwide Connectivity You’re sitting across from a small-town mayor, deep in the heart of rural America. His town relies heavily on federal telecom subsidies to stay digitally connected—schools, hospitals, and Continue Reading April 11, 2025: The Latest TCPA Rule And The Fallout From Unclear Opt-Outs Compliance, TCPA UPDATED APRIL 7, 2025: And just like that, the majority of this ruling has been stayed for a year. Read more about that here from Troutman Amin. ----------------- Introduction: A Regulatory Deadline You Can’t IgnoreOn April 11, 2025, the Federal Communications Commission Continue Reading Porch Piracy Goes High-Tech: Telecom Industry Faces New Security Challenges Carrier Tips A Sophisticated Crime Ring Exploits Telecom Logistics A customer eagerly refreshes their FedEx tracking page, waiting for their brand-new iPhone to arrive. The estimated delivery time approaches, but the package never shows up. Instead, it has already been intercepted by a Continue Reading Navigating the Surge in TCPA Class Actions: Implications for Telecom Providers TCPA In December 2024, 85.3% of all Telephone Consumer Protection Act (TCPA) filings were class actions—a record-breaking statistic. The previous month, November 2024, saw an even higher percentage, with 95.5% of TCPA filings being class actions. Overall, 2024 experienced a 67% Continue Reading Salt Typhoon’s Relentless Attacks on Telecom Networks: A Wake-Up Call for the Industry Uncategorized The Rising Threat to Global Telecommunications Infrastructure Over the past few months, Salt Typhoon, a Chinese state-sponsored hacker group, has intensified its campaign against telecom networks worldwide, with an alarming number of successful intrusions. Between December and January, Salt Typhoon targeted over Continue Reading Bridging the Connectivity Divide: Eutelsat, MediaTek, and Airbus Trial 5G NTN Satellite Connectivity General information  Global Telecommunications For decades, seamless global connectivity has been the dream of telecom innovators, but significant challenges—such as geographical barriers, infrastructure limitations, and high costs—have hindered full-scale implementation. That vision is now one step closer to reality, thanks to the recent Continue Reading Expanding Starlink’s Role in ‘Internet for All’: The Commerce Department’s Overhaul General information, Regulators A New Era for Rural Broadband Expansion The federal government is making a bold move to reshape its $42.5 billion Broadband Equity, Access, and Deployment (BEAD) Program. This transformation aims to eliminate technology biases, allowing satellite-based internet providers like Starlink to Continue Reading Generative AI Reshaping Telecommunications: Highlights from Mobile World Congress 2025 Artificial intelligence (AI) The AI Revolution in Telecom Takes Center Stage at MWC 2025 As telecom executives, industry leaders, and tech innovators gathered at Mobile World Congress (MWC) 2025 in Barcelona, one thing was abundantly clear—generative AI is no longer a futuristic concept; it Continue Reading Network Services: Elastic, Scalable Business Voice Services General information, Service News Seamless, reliable, and secure connectivity is the backbone of modern business communications. Yet, many companies struggle with inconsistent call quality, network inefficiencies, and security vulnerabilities. Pure CallerID is proud to announce general availability for its Network Services, built to solve Continue Reading Engage SMS: The Future of Business Messaging Has Arrived General information, Service News In today's digital landscape, effective customer engagement is paramount for businesses aiming to build lasting relationships and drive growth. Traditional communication channels often fall short in delivering the immediacy and personalization that modern consumers expect. Recognizing this gap, Pure CallerID Continue Reading Cybersecurity in the Crosshairs: FCC Mandates Telecom Network Security Post-Salt Typhoon Hack FCC A Wake-Up Call for the Telecommunications Industry When Salt Typhoon, a China-linked cyber espionage group, infiltrated nine major U.S. telecommunications carriers, the impact was staggering. From compromising wiretapping platforms to accessing sensitive government communications, this breach underscored vulnerabilities that could no Continue Reading Protecting Connectivity: FCC's Role During LA Wildfires FCC When flames crept perilously close to Mount Wilson Observatory, threatening not only itshistoric structures but also vital telecommunications infrastructure, it became evident that theLos Angeles wildfires were more than a natural disaster—they were a stress test for the region'scommunications network. Continue Reading

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May 29, 2025

Mike Frost Joins Pure CallerID Advisory Board, Strengthening Compliance and Industry Insight

Pure CallerID expands its Advisory Board with industry veteran Mike Frost, adding regulatory depth to…

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AT&T’s Fibre Expansion Play: Why Lumen’s Assets Matter

As AT&T eyes Lumen’s consumer fibre unit, a $5.5B deal could reshape fibre infrastructure and…

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When Copper Fails: Newark’s Wake-Up Call for Telco Infrastructure

A 90-second blackout at Newark Airport triggered hundreds of delays—exposing the urgent need for telco…

  • FDCPA
  • Regulation F
May 5, 2025

Student Loan Collections Resume May 5, 2025

Dept. of Ed. resumes defaulted student loan collections, paused since 2020, May 5,2025. ARM industry…

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Telecom Lawsuits Show Wild Swings in February 2025

February 2025 brought surprising shifts in telecom lawsuits and consumer complaints, with TCPA class actions…

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Pure CallerID was purpose built by experienced industry executives, on both the operations and supplier side, to solve for significant gaps in market needed by organizations who are actively engaged in CX operations. Through automation, native connectivity, and a continuously improving service suite, Pure CallerID is engineered for delivering enhanced contactability to enterprises of all size and purpose.

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