Pure CallerID, a leading provider of global CX amplification, compliance and demand generation solutions, is proud to announce the appointment of Shawn Hines as the company’s new Vice President of National Sales. With over 12 years of extensive experience in the telecommunications industry, Hines brings a wealth of expertise and leadership that will play a pivotal role in driving the company’s continued growth and expansion efforts.
Hines has built an impressive career overseeing strategic sales initiatives and cultivating high-performance success in the telecom sector. His proven track record of successfully developing and implementing sales strategies, coupled with his deep understanding of emerging technologies, positions him perfectly to drive the continued acceleration of Pure CallerID’s sales operations into 2025 and beyond.
Throughout his career, with significant experience at RingCentral, NICE, and TalkDesk, Hines has demonstrated an exceptional ability to identify market opportunities, create innovative sales frameworks, and foster key relationships with clients and partners. His expertise spans multiple facets of the telecommunications industry, including VoIP services, contact center solutions, and enterprise-level software technologies.
“Shawn brings extensive expertise and a profound understanding of the complex and evolving technological landscape within the telecommunications industry,” said Geoff Mina, CTO and co-founder of Pure CallerID. “His insights into emerging trends and strategic sales leadership will be invaluable as we continue to innovate and scale our solutions to meet the increasing demands of myriad industries as they adapt to an ever evolving regulatory and compliance landscape “
In his new role at Pure CallerID, Hines will be responsible for expanding the company’s national sales initiatives, developing customer acquisition strategies, and growing Pure CallerID’s footprint across North America. As the VP of National Sales, he will also work closely with the executive team to ensure alignment on the company’s mission of delivering exceptional solutions to businesses and consumers alike.
“Shawn’s leadership and vision in the CX world make him an ideal addition to our leadership team,” said Derek Oberholtzer, CEO and co-founder of Pure CallerID. “We are confident that his expertise will drive substantial growth and help us achieve our long-term business goals, while helping to deliver solutions that are desperately needed for teams in the CX space.”
Shawn has been recognized for his contributions to the CCaaS and CX industry. His passion for sales, combined with his knowledge of CX technologies, aligns with Pure CallerID’s commitment to providing bleeding edge solutions to the market.
Please join us in welcoming Shawn to the team!
