This privacy policy (“Privacy Policy”) outlines how Pure CallerID, LLC (“Pure CallerID”) collects, uses, discloses, and retains your personal data when you interact with their websites, mobile applications, or engage with them on social media. It is important to review the entire Privacy Policy carefully.

Revisions to this policy

Pure CallerID reserves the right to change this Privacy Policy periodically. Any changes will be notified by revising the date at the top of the policy. In the case of significant changes, additional notice will be provided (such as on the websites’ homepages or through electronic notifications) within 72 business hours of the updates.

Your rights

As a data subject, you have certain rights in accordance with statutory provisions. These rights include the right to access, rectify or erase your personal data, restrict processing, and data portability. If you have provided your personal data based on consent, you can withdraw that consent at any time. To exercise these rights, you can contact Pure CallerID via email at privacy@purecallerid.com.

Collection of personal data

In this Privacy Policy, “personal data” refers to any data that can identify an individual or household, as well as other data linked to personal information. The specific types of personal data collected depend on your interactions with Pure CallerID and are detailed below.

Personal data you provide directly

Personal data includes contact information such as your name, email address, company name, address, phone number, as well as data about yourself or your freelancing business. It may also include transaction data, preferences, and information acquired from service providers. Pure CallerID collects this personal data when you register for an account, create a profile, fill out online forms, request information, interact on social media, provide feedback, participate in surveys or events, and use their websites’ features. While providing personal data is optional, not doing so may limit the services available to you.

Sensitive data

Sensitive data refers to specific categories of personal information, including financial account numbers, government-issued identification numbers, biometric data, personal health data, and personal data of children. Pure CallerID handles sensitive data in accordance with applicable privacy and data protection laws.

Email messages

If you explicitly connect an email inbox to the application, Pure CallerID may access relevant email messages to import them into the application. This service adheres to Google’s standards and requires separate permissions. You can disconnect your email inbox at any time, and all associated emails and information will be permanently deleted.

Personal data collected from third parties

Pure CallerID may receive personal data about you from third-party sources, such as social media websites, partners, and service providers. This data helps them better understand and provide relevant information and offers to you.

Children under 16

Pure CallerID’ services are not intended for children under 16, and they do not knowingly collect personal data from children in this age group. If you believe they have collected personal data from a child under 16, please contact them to have the data identified and deleted.

Use of personal data

Pure CallerID collects and uses personal data for various business purposes, including improving products and services, personalizing the website experience, fulfilling transactions, providing customer support, sending marketing communications, organizing events and promotions, conducting research and development, analyzing user engagement, ensuring security, and maintaining a business relationship.

Compliance with the privacy policy

Pure CallerID uses collected data only in compliance with this Privacy Policy. Customers who subscribe to their services are also bound by this policy.

No sale of personal data

Pure CallerID does not sell personal data to any third party.

Customer stories, testimonials, and comments

Customer stories and comments containing personal data are posted on their websites with the customer’s consent obtained via email.

Profiling and automated decision making

Pure CallerID does not use automated decision-making or profiling, except in cases where third-party providers may do so. If applicable, they will inform you about this practice.

Retention of personal data

The retention period for data collected depends on the type of data. After the designated time, data will be deleted, anonymized, or securely stored and isolated if deletion is not immediately possible. Personal data is retained as long as there is a legitimate business need, and marketing preferences are retained for a reasonable period. Data collected by customers using the Subscription Service is retained as per relevant agreements.

Accessing and controlling personal data

You have certain choices regarding the treatment of your personal data. You can request access, correction, updates, or deletion of your personal information. You can also object to or restrict processing, request data portability, or withdraw consent. To exercise these rights, contact Pure CallerID at privacy@purecallerid.com. If you are a customer or user of the Pure CallerID application, contact your customer success manager directly. You can unsubscribe from marketing communications via the unsubscribe link in all email correspondence or by contacting privacy@purecallerid.com.

Cookies

Pure CallerID uses cookies to analyze website visits and improve their services. You can usually set your browser to remove or reject cookies, but this may affect website availability and functionality.

California privacy rights

This section applies to California consumers and outlines how Pure CallerID collects, uses, and shares their personal information, as well as the rights applicable to California residents. Pure CallerID does not sell personal data and may share it with authorized service providers or business partners who comply with their limitations. California residents have specific rights related to their personal information, including the right of access and deletion. To exercise these rights, contact privacy@purecallerid.com.

Contact information

If you have any questions or comments about this Privacy Policy, you can email Pure CallerID at privacy@purecallerid.com.