TCPA Litigation Surges as Class Actions Dominate March 2024 Filings, Highlighting Increased Liability Risks
May 9, 2024Explore March 2024's consumer complaint trends, highlighting a surge in TCPA litigation and class actions, plus FDCPA and FCRA insights.Navigating the Data Privacy Landscape: Understanding the CCPA’s Impact on Businesses
June 19, 2023The California Consumer Privacy Act (CCPA) revolutionized the data privacy landscape when it took effect on January 1, 2020. As…Understanding the CCPA: An Essential Guide for Contact Centers
June 5, 2023The California Consumer Privacy Act (CCPA) is a landmark piece of legislation that fundamentally reshapes how businesses handle personal data.…The Origins and Evolution of DNC Rules: A Retrospective
May 29, 2023Understand the origins of DNC Rules and their impact on customer engagement in our latest blog post. A must-read for…