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consumer rights
TCPA Litigation Surges as Class Actions Dominate March 2024 Filings, Highlighting Increased Liability Risks
May 9, 2024
Explore March 2024's consumer complaint trends, highlighting a surge in TCPA litigation and class actions, plus FDCPA and FCRA insights.
Navigating the Data Privacy Landscape: Understanding the CCPA’s Impact on Businesses
June 19, 2023
The California Consumer Privacy Act (CCPA) revolutionized the data privacy landscape when it took effect on January 1, 2020. As…
Understanding the CCPA: An Essential Guide for Contact Centers
June 5, 2023
The California Consumer Privacy Act (CCPA) is a landmark piece of legislation that fundamentally reshapes how businesses handle personal data.…
The Origins and Evolution of DNC Rules: A Retrospective
May 29, 2023
Understand the origins of DNC Rules and their impact on customer engagement in our latest blog post. A must-read for…
May 9, 2024Explore March 2024's consumer complaint trends, highlighting a surge in TCPA litigation and class actions, plus FDCPA and FCRA insights.