Category: General information

July 14, 2023

It's Friday, let's explore the significance of weekend contact rates and historical wins/losses in outbound CX strategies. Unravel the puzzle…

June 22, 2023

Discover how proper dispositioning can optimize your dialing performance and boost KPI measurement in our latest blog post. Understanding and…

June 21, 2023

In an era where automation is key to scaling business operations, having an effective communication system in place is more…

June 20, 2023

In the realm of telecommunication, two kinds of phone numbers often come up: Toll-Free Numbers (TFN) and Local Direct Inward…

June 16, 2023

The North American Numbering Plan (NANP) has been a fundamental framework in the telecommunication industry since its inception in 1947.…

June 15, 2023

Since its inception in 1947, the North American Numbering Plan (NANP) has seen multiple changes and adaptations. As technology advanced…

June 14, 2023

Ever wondered why your phone number starts with a certain three-digit number? Those numbers are more than just a random…

June 12, 2023

The fourth installment of our series exploring the North American Numbering Plan (NANP) takes us into the world of Numbering…

June 9, 2023

As we continue our series on the North American Numbering Plan (NANP), we now turn our attention to the North…

June 8, 2023

In our first installment, we introduced the North American Numbering Plan (NANP) and its structure. Today, we delve deeper into…