Pre-Dial Automated
Dial smarter not harder with pre-dial routing powered by DataBoost. Empower marketing, operations, and data science teams with decisioning from the account or campaign levels, validating by type, source, activity, and age.
Supercharge Your Outbound CX Strategy with DataBoost
The outbound CX success equation begins with the quality of your data. Even the most innovative strategies fall short when built on a foundation of invalid, out-dated, or inaccurate data. DataBoost was created to be a complimentary pre-dial solution to the Pure CallerID platform, designed to transform engagement results from good to great.
DataBoost enhances your outbound effectiveness by purifying, validating, and enhancing your data sets in real time through a fully autonomous pre-configured set of account rules. Net result is additional increase in contact rate, improved right-party contact, enhanced first call resolution metrics, and significant lift in overall agent engagement.
Informed contact decisions and reduced manual validation efforts are all outputs of the DataBoost service while serving as an ongoing custodian of your data quality. Once a record has been Boosted, the service continuously monitors, validates, and appends critical information every 30 days or at custom intervals, ensuring a perpetually accurate and updated dataset for long term engagement success.
Key Benefits
Why Data Boost
Ensure your operations contacts active lines to improve right party contact rates; reduce short teleco errors, fees, and waste; enhance agent experience; qualify leads more effectively; minimize human error; and provide actionable data for better decision-making pre-dial and on call with dynamic script insertion.
- Call Active Lines
- Right Party Contact
- Reduce Short Telco
- Increase Right Party Contact
- Enhance Agent Experience
- Marketing Lead Qualification
- Human Error
- Actionable Data
DataBoost is A la carte
Activate the service when needed, disable it when you don’t. Combined with the Pure CallerID platform these capabilities offer a single point solution to data management and brand identity control – when and if you need them. No commitments. No minimums. When needed, DataBoost can transform your raw data into a strategic asset, enabling you to optimize your engagement efforts, and amplify your positive outcomes – much more efficiently than before.
Built for Elasticity and Scalability
In the constantly evolving digital landscape, the power of DataBoost does not simply end with enhancing today’s engagement. It is a powerful tool that’s been meticulously engineered to adapt and scale with your growing business needs, setting the stage for a more robust, dynamic, and fruitful engagement future.
DataBoost as a Service is continuously evolving, enhancing its capabilities to stay ahead of the technological curve. Its scalable design ensures that as your business grows, your data management capabilities grow with you, enabling you to handle larger datasets and more complex engagement scenarios seamlessly. With DataBoost, you’re not just adopting a service; you’re investing in a technology partner that evolves with you.
DataBoost is inherently elastic, allowing it to expand and contract its service based on your unique needs and use cases. Its flexible nature ensures optimal resource usage, making it cost-efficient and able to handle fluctuating demand. Our team continuously refines and updates the service based on industry trends, regulatory changes, and user feedback. This ensures that DataBoost always stays relevant, providing you with the data validation, purification, and enhancement tools necessary for successful engagement. Seamless integration with the Pure CallerID platform ensures an end-to-end solution for outbound engagement, on your existing or future CCaaS stack.
Engagement Notes: a blog by Pure CallerID.
Why Pure CallerID?
Pure CallerID was purpose built by experienced industry executives, on both the operations and supplier side, to solve for a significant gap in solutions needed by organizations who are attempting outbound engagement. Through automation, native connectivity, and a constantly evolving product, Pure CallerID is engineered for delivering enhanced contactability to enterprises of all size and purpose.